Frequently Asked Questions
Frequently Asked Questions
At GENSARM Customer Satisfaction is our #1 Priority.
Yes, we offer authentic SARMs that are third-party tested for identity, purity, and concentration. You can review our lab reports for each product on their respective pages.
We accept ETRANSFER and Cryptocurrencies at this time.
Orders are processed and shipped the next business day!
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier’s website.
Due to the nature of our products, we do not accept returns once the product has been shipped. However, if your product arrives damaged or you receive an incorrect item, please contact us within 5 business days of receipt. We will work with you to resolve the issue promptly.
Our products are intended for research purposes only and are not for human consumption. It is the buyer’s responsibility to ensure that the use of our products complies with local laws and regulations. GENSARM is not responsible for any misuse of products sold on this website.
SHIPPING POLICY
Flat Rate Shipping across Canada: via Canada Post. $15
Rural/Remote areas: Certain locations do require additional shipping charges. These areas do not qualify for flat rate shipping. If this is the case, we will email you before shipping your order.
*US and International Orders: Please e-mail us at info@gensarm.com before placing your order as we only accept INTERAC E-TRANSFER (email money transfer) and Cryptocurrencies.
SHIPPING TIMES TO MOST MAJOR CITIES
These time frames are not guaranteed by GENSARM.com and are meant as a GUIDELINE ONLY. Times are subject to change based on remote or rural areas and during higher volume periods.
They do not include preparation time getting your order processed and shipped.
Orders Placed: Due to the nature of our products, once an order is placed you cannot change &/or add products. Once payment is sent, order is final.
Payment Method: We offer the following payment options – INTERAC E-TRANSFER (email money transfer) and cryptocurrencies.
*We reserve the right to contact you before processing your order to request a change in the payment method for security reasons.